- Danny Breadmaker
- Pages
- Unlocking Data's Potential
Unlocking Data's Potential
The explosion of marketing technology over the past decade has left no shortage of customer data and analytics at modern brands’ fingertips. Integrations with CRM systems, web analytics tools, email service providers, and more offer insights around both existing and prospective customers. However, a common struggle faced by marketers is actually translating this abundance of data into actionable segmentation and targeting strategies due to resource constraints and skills gaps.
Rather than attempting analysis in silos, leading marketing teams appoint dedicated data analysts to serve as centers of enablement. By creating cross-functional data working groups, they break down barriers to sharing insights across campaigns and channels. Dedicated analysts immersed in uniting analytics then consultant with specialists in SEO, content, social media and beyond – identifying behavioral trends and crafting focused messages that resonate. For example, email engagement rates may show distinct patterns among customers aged 35-45 versus 55-65. Sharpened demographic and psychographic segmentation like this allows delivering the right content to the right subgroups at the right time for optimal response. With an empowered team coordinating analysis rather than each marketer alone in a vacuum, data becomes a secret weapon for producing breakthrough marketing results.